Operations Automation Specialist

Job Description

#WeAreParamount on a mission to unleash the power of content… you in?
We've got the brands, we've got the stars, we've got the power to achieve our mission to entertain the planet - now all we're missing is… YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter - both for our audiences and our employees - and aim to leave a positive mark on culture.

BROADCAST & STREAMING OPERATIONAL SPECIALIST

PRINCIPAL RESPONSIBILITIES:

• L1/L2 Monitoring and restoration of 350+ ViacomCBS linear Broadcast Channels and DTC/OTT streams.

o Showtime, CBS Sports Network, MTV, BET, Nickelodeon, Paramount+, PlutoTV and more

o Monitoring includes but is not limited to; on-premise and cloud-based playout systems, audio & video Levels, channel distribution paths, via CDN, DTC/OTT and Satellite.

• Provide operational support during Live/Tent Pole and streaming events

o Showtime Boxing, Bellator, VMA's, KCA's EMA's, BET Awards, CMT Awards

• QC various Multiplatform streams/devices to ensure ViacomCBS digital properties are operational

• Perform channel restoration actions as needed

• Review exception-based monitoring tools to flag potential scheduling issues, missing content, missing graphics prior to air as well as daypart timings

• Monitoring of various branding initiatives (social/interactive) as scheduled by the networks

• Complete daily Operational checklists

• L1 monitoring and escalation of ancillary systems; cloud, networking, facilities systems, uplink etc.

• Monitoring of syndication feeds to ViacomCBS affiliates

• Interact with a large amount of exception-based monitoring systems/tools (i.e. Dataminer, Solarwinds, New Relic, Orion, Weather Tap, Service Now, Slack, Status Page, Send Word Now to detect problems and respond appropriately.

• QA testing of various software releases as well as new technology platforms

• Assist Supervisors with the management of major incidents

• Partner with peers at Disaster Recovery facility to maintain Business Continuity Operations

• Participate in scheduled training modules to maintain channel procedures and operational guidelines

JOB REQUIREMENTS:

• College degree and/or AWS certifications preferred

• At least 2 years working in the broadcast, telecommunications, or IT fields

PREFERRED EXPERIENCE:

• Knowledge of IP or AWS cloud-based technologies

• Knowledge of various monitoring systems and tools

• Experience with on premise and cloud-based video playout systems

• Experience with CDN (content delivery networks)

• Knowledge of audio/video measurement equipment

• Knowledge of various video/audio formats, such as NTSC/PAL, PCM and AC3

• Ability to multi-task in a fast-paced environment

Paramount Skydance Corporation (NASDAQ: PSKY) is a leading global media and entertainment company that creates premium content and experiences for audiences worldwide. Driven by iconic studios, networks and streaming services, Paramount's portfolio of consumer brands includes CBS, Showtime Networks, Paramount Pictures, Nickelodeon, MTV, Comedy Central, BET, Paramount+, and Pluto TV, among others. Paramount delivers the largest share of the U.S. television audience and boasts one of the industry's most important and extensive libraries of TV and film titles. In addition to offering innovative streaming services and digital video products, the company provides powerful capabilities in production, distribution and advertising solutions.

ADDITIONAL INFORMATION

Hiring Salary Range: $70,000.00 - 76,000.00.

The hiring salary range for this position applies to New York City, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.

What We Offer:

• Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: https://www.paramount.com/careers/benefits
• Generous paid time off.
• An exciting and fulfilling opportunity to be part of one of Paramount's most dynamic teams.
• Opportunities for both on-site and virtual engagement events.
• Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
• Explore life at Paramount: https://www.paramount.com/careers/life-at-paramount

Paramount is an equal opportunity employer (EOE) including disability/vet.

Jobcode: Reference SBJ-2385q5-216-73-216-67-42 in your application.