Manager, Inventory Operations

Job Description

A little bit about our team:

Distribution Operations is responsible for all physical supply chain processes across the entirety of product lines under WEA Distribution. The department's core focus is to work cohesively with all WMG divisions and departments globally, as well as outside vendors, carriers, and label partners, to ensure that the highest quality of products are distributed to customers in a timely manner. Key functions shared by the Distribution Operations team include inventory management, manufacturing, order fulfillment, compliance, and logistics.

Your role:

The Manager of Inventory Operations, plays a key role in ensuring the smooth execution of physical product distribution at Warner Music Canada across both Retail and D2C platforms ensuring that artists' music and products reach fans efficiently, on time, and across all platforms. This role oversees the end-to-end workflows of inventory management to freight invoice processing. You will collaborate cross-functionally with Warner Music Canada's internal teams (A&R, Marketing, Sales, and Finance) to streamline operations, optimize processes, and drive overall efficiency across the label's business lines. Under supervision of the Sr. Director of Global Traffic, you will work with external partners (3PL and logistics vendors) to ensure timely product delivery and quality control.

Here you'll get to:
• Oversee the management of all physical product inventory configurations
• Monitor and forecast product demand, coordinating with supply chain partners to minimize overstock or shortages
• Manage warehouse KPIs ensuring accurate inventory tracking, fulfillment, distribution performance and logistics coordination.
• Collaborate with the Department Head and Direct Manager to implement process improvements for warehouse efficiency, cost control, and operational accuracy.
• Review product pricing and negotiations from suppliers pertaining to physical product
• Serve as the main point of contact between the label and distribution partners for physical releases. Coordinating new product launches and catalog replenishment with internal teams and third-party vendors.
• Maintain release schedules and ensure all operational deliverables are met on time.
• Work with the Sr. Director, Global Traffic to Analyze, maintain and negotiate freight rates for Retail shipments and local couriers
• Approve invoices and provide accounting info for freight and Distribution Accruals
• Provide returns forecast for Accounting
• Track and report on sales trends.

About you:
• Possess 5+ years' Management experience across Inventory, logistics and Physical Supply Chain Operations.
• Demonstrate knowledge of carrier rating levels, services, and processes (LTL, TL, Small Parcel, Airfreight, International/ Customs).
• Possess 2+ years' Music Industry distribution experience, retail and ecommerce.
• You are proficient with common data analysis tools (MS Excel, Access, and SQL).
• You have excellent organizational and prioritization skills with the ability to initiate and drive improvements.
• You have a proven ability to motivate, support, and collaborate with various teams.
• You have a history of excelling in fast-paced, high-energy environments.
• Can execute and manage multiple projects simultaneously with tight deadlines.
• Possess excellent negotiation skills.
• Have a keen sense of urgency and strong follow-up skills.
• You look beyond the obvious, ask thought-provoking questions, and provide valid solutions.

We'd love it if you also:
• Possess a bachelor's degree related to Supply Chain Management, or equivalent years of experience.
• Possess SAP Purchasing and Invoicing experience.

As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world's premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands.

Together, we are Warner Music Group: Independent Minds. Major Sound.

This position requires a minimum of 4 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships. #LI-Onsite Salary Range: Salary ranges are included for job postings where required by law. The actual base pay is dependent upon many factors, such as work experience and business needs. The pay range is subject to change at any time dependent on a variety of internal and external factors.

Warner Music Group is an Equal Opportunity Employer.

Links to relevant documents:

2026 Benefits At A Glance final.pdf

EVerify Participation Poster.pdf

Right To Work .pdf

Jobcode: Reference SBJ-12pj5y-216-73-216-204-42 in your application.